Frequently asked questions about the Arizona Smokers’ Helpline.
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What is a quitline?
Tobacco quitlines have been used for decades to provide quick, convenient, and effective services to help people quit using tobacco. Every state in the United States is required to provide quitline services.
What is a quit coach?
Our quit coaches are highly-trained professionals, many of whom are former tobacco users, who act as a "personal trainer" for quitting tobacco. A coach will help you set goals, work toward a quit date, and develop a personal plan to help you quit. Just like a personal trainer, a quit coach will work with you one-on-one to keep you on track and make adjustments to your quit plan along the way.
What is WebQuit?
WebQuit is an Web-based personal quit plan that allows any user to sign up to monitor their own progress when quitting tobacco. Based on scientific methods, WebQuit will suggest activities and exercises for you to complete to keep you on task for quitting.
Who calls the Arizona Smokers’ Helpline?
The Arizona Smokers’ Helpline (ASHLine) takes calls from anybody wishing to quit using tobacco. Our quit coaching is customized to each person individually so any special circumstances that might affect a person’s quit process can be taken into consideration. There are even programs for pregnant women and those who use chewing tobacco. Our quit coaches are extremely diverse in life experience, and they have met the needs of thousands of Arizonans who have quit tobacco.
Does the Arizona Smokers’ Helpline keep my data confidential?
Yes. The Arizona Smokers’ Helpline (ASHLine) and the University of Arizona take your privacy very seriously. All data is protected, remains anonymous, and is used only for reporting and evaluation of the program as needed.
How is the Arizona Smokers’ Helpline funded?
The Arizona Smokers’ Helpline (ASHLine) is funded by the state tax on tobacco products and the services and materials we provide are free to every Arizonan.