Quit Tobacco Resources For Professionals and Healthcare Providers About the Helpline



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Privacy Statement

We believe that one of the fundamental building blocks in developing a successful organization is a strong sense of respect between the organization and its patrons. Thus, we believe in the strict confidentiality of any information you may provide us as a user of our websites. The following privacy statement has been developed with exactly that purpose in mind. The statement outlines our practices in information gathering and dissemination via our website. This statement also provides information required by Arizona law about privacy, confidentiality and related policies. 

Services Provided on this Site

This site provides information on tobacco control, including cessation and prevention topics. This site also provides information on services that are available to the citizens of the State of Arizona through its Tobacco Tax and Health Care Act, disbursed by the Arizona Department of Health Services (ADHS) Tobacco Education and Prevention Program (TEPP).

Information Disclosure

Because we are committed to protecting your personal privacy, we will not disclose or sell your personal information to any third parties. You are also not required to submit any personal information to our website to receive any services.

Information Gathering and Disclosure

No personally identifying information (such as your name, email address, or Social Security number) will be collected unless you choose to provide that information to us. If you choose to share personal information, this may be used for follow-up by the Arizona Smokers’ Helpline in response to your request for information, services or other offerings.

When emails are received, we will store them on a server so that we can respond to them electronically. If your request can best be handled by staff from TEPP or its contractors, your email may be forwarded to that agency. Unless otherwise required by law, any information you send us will be used only to respond to you or investigate your complaint and will not be provided to parties outside of TEPP. The only entity gathering information from this site is the Arizona Smokers’ Helpline on behalf of TEPP.

Information Security

We maintain security standards and procedures regarding information to prevent loss or alteration of data. Any information you provide to us via email is stored separately from the website and is restricted to employees who process and answer these inquiries as part of their assigned duties. Please note, we do not employ encryption technologies unless otherwise stated.

Forms Data and Alternatives to Web Delivery

Users of our site will find web-based forms that allow them to perform a variety of tasks. For example, forms exist to register for seminars, request materials from our clearinghouse, or submit a profile for recommendation of available services. Data is collected and used only to enable delivery of these services. After all personal information has been eliminated, this data is analyzed for programmatic evaluation purposes and reported to our funding agencies. You may cancel any web-based transaction; contact the webmaster (nicnet@u.arizona.edu) to learn about available options for conducting business in person, by mail or by telephone.

Profile Information

Profile information provided by the user may be used to create personalized content and services on our websites. This data may be used by us to generate aggregate reports and in scientific research. Any and all personally identifiable information will be withheld from such reports.

If at any time you would like to have profile information removed from our records, you may contact the webmaster at nicnet@u.arizona.edu.

Server Statistics

We also may gather technical information from our users’ internet provider and/or server. This is generally done without any awareness of the user and is collected by our server. This information may be used to help derive usage statistics, diagnose problems with our server, and to learn how to best administer our web-based services. This information is not used to gather any personal information from our users unless we are legally required to do so by a court or a law enforcement agency. The following information may be recorded:

This site may also contain links to other sites that are not under our control. We do not claim any responsibility for the privacy policies or content of other such web sites. As a general practice, you should always read the privacy policy of any web site before divulging personal information. If you have any questions about this privacy policy or the ASHLine.org web site in general, please contact the webmaster at: nicnet@u.arizona.edu.

Age Requirement for Use of Websites

We believe in the critical need to protect the privacy of personal information provided to our service. This is especially crucial when considering younger Internet users. We fully support and comply with the standards outlined the by the Federal Trade Commission’s regulations (effective April 21, 2000), which regard the collection of personal information from individuals under the age of thirteen.

Our website services were designed primarily for adults and teenagers and are not geared toward an audience under the age of thirteen. Thus, specific services on our websites may limit users to those who are over the age of thirteen. In keeping with our overall objective of increased tobacco control and awareness, however, there are no age requirements to read general content on the websites. Therefore, any person, regardless of age, can learn about the hazards of tobacco use and the resources available to help those who use such products, quit.

Updated 5/6/06